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Conversion
When to Follow Customer Expectations – And when to Break Them
Each and every day, package designers, retail planners and online UX experts all face the same question: should you follow customer expectations, or should you break them?
Many experts propose that…

Tom van Bommel
8 min reading time
11 December 2018
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Conversion
How to create the perfect shelf based on product lightness
Generally, when visiting a supermarket, you don't want to waste your precious time by searching for the products you're looking for. In order to help us making decisions, our brains have a few biases…

Maaike Arts
8 min reading time
05 November 2018
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Conversion
How to use behavioral science to influence consumer decision-making
Every day, we make decisions between multiple choices and alternatives. After a while, our brains find shortcuts to help us make decisions faster, in a more “efficient” way. This is called fast-think…

Alicia Park
8 min reading time
18 September 2018
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Conversion
The Hooters effect: How good-looking waitresses sway our taste buds
From Marylou’s Coffee to Hooters – many food and restaurant concepts have the above-average looks of the serving staff engrained deeply within their brand DNA.
But does it actually work? Do we truly…

Tom van Bommel
8 min reading time
28 August 2018
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Conversion
‘Limited Edition’ or ‘Best Seller’? Avoid painful mistakes in persuasion attempts
Both ‘Limited Edition’ and ‘Best Seller’ labels might persuade consumers to purchase your product. Would you be able to pick the most effective from either of these?
Many companies actively engage i…

Patrick Wessels
8 min reading time
13 August 2018
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Conversion
A different – and more effective – way to use discounts
Would you rather have a 10% chance to get your product for free or a fixed 10% discount? And what does your customer prefer? Mazar, Shampanier & Ariely (2017) decided to investigate the attractiv…

Anton Bies
8 min reading time
11 July 2018
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