Skip to main content

Strategy

The Rise of Virtual Influencers and Why We Actually Feel Something for Them

🧠

Neuromarketing Principle

The fundamental neuromarketing concept underlying this research is Social Presence Theory. This theory posits that individuals experience greater emotional engagement when they perceive a sense of "being with" another person, even in a digital context.

💡

Application

Marketers can influence behavior by choosing the right virtual influencer: animated and non-human VIs build emotional connection and entertain, while realistic VIs are better for sharing information and positioning brands as innovative.

A few weeks ago, I stumbled across a bee on Instagram. Not just any bee — @Bee_nfluencer —a quirky, non-human virtual influencer buzzing about environmental change. I laughed, I clicked, I followed. I didn’t expect to feel anything, but oddly enough, I did.

That moment made me pause. Why did I connect with a cartoon bee?

It turns out, there’s a psychological reason for this — and a powerful one at that.

The Brain Science Behind Virtual Connection: Social Presence Theory

The answer lies in Social Presence Theory, a neuromarketing principle that says:

The more we feel like we’re “with” someone — even digitally — the stronger our emotional response.

New to New Neuromarkteing? Join X evidence-based marketers to get the latest insights and improve your marketing results.

Whether it's a person, an animated avatar, or a talking cupcake, what matters most is the perceived presence — not the realism. Our brains respond emotionally when we sense warmth, authenticity, or relatability, even if we know the influencer isn’t human. But here’s where it gets fascinating: sometimes, the more human a virtual influencer looks, the harder it is for us to connect. Why? Welcome to the uncanny valley.

When Real Gets Too Real

If you’ve ever seen a robot or CGI character that looked almost human — but made you feel uncomfortable — you’ve experienced the uncanny valley. Our brains get confused when something is close to human but not quite right. It’s unsettling.

 

That’s exactly what happens with mimic-human VIs like @Imma or @LilMiquela. Despite their flawless aesthetics, they can feel… off. And that disconnect reduces emotional engagement. In contrast, animated-human VIs like @LivintheFuture or non-human VIs like @Bee_nfluencer feel playful, approachable, and safe. They don’t pretend to be real, so we let our guard down and connect emotionally.

Meet the 3 Types of Virtual Influencers

According to a 2024 study in the Journal of Business Research, VIs can be grouped into three

categories:

1. Mimic-Human – hyper-realistic digital humans (e.g., @LilMiquela)

2. Animated-Human – stylized, cartoon-like avatars (e.g., @LivintheFuture)

3. Non-Human – animals, objects, or imaginative characters (e.g., @Bee_nfluencer)

The researchers set out to measure which types foster the strongest emotional bonds — and why.

What the Research Revealed

 1. Emotional Attachment: Animated-human and non-human VIs fostered the strongest emotional connections, while mimic-human VIs ranked lowest due to their unsettling realism and the cognitive load they impose on users.

2. The Role of Social Presence: Users reported feeling closer to animated and non-human VIs, whereas mimic-human VIs often felt distant and occasionally unsettling, making emotional connection more challenging.

3. Motivations for Following VIs: Different types of VIs attract followers for various reasons:

  1. Information: High for mimic-human VIs, lower for animated/non-human VIs.
  2. Entertainment & Envy: Low for mimic-human VIs, high for animated/non-human VIs.
  3. Authenticity: Low for mimic-human VIs, high for animated/non-human VIs.
  4. Aesthetic Inspiration: No significant difference across types.

 

Real-World Examples (That Might Surprise You)

  • @LilMiquela may have millions of followers, but many users find her unsettling — too perfect, too curated, and not quite real enough to trust emotionally.
  • @Bee_nfluencer, on the other hand, is clearly not trying to pass as human. She's a bee. And yet she delivers powerful environmental messages with personality and charm — and people respond.
  • @LivintheFuture is a stylized avatar who sparks imagination. She’s not here to fool you. She’s here to connect — and it works.

What This Means for Marketers

This study is a goldmine for brands navigating the digital future. Here's how to apply it:

1.Choose the right VI for the job:

  1. Mimic-human VIs are great for tech-forward, luxury, and informational content.
  2. Animated or non-human VIs are ideal for emotional connection, entertainment, or brand storytelling.

2. Don’t obsess over realism: Realism doesn’t always build trust. Instead, focus on relatability and emotional tone.

3. Design for presence, not perfection: Make your VIs interactive, responsive, and fun to engage with. It’s the sense of being there that sticks.

A Few Limitations to Keep in Mind

  • The study used static screenshots, not dynamic or interactive content.
  • Participants knew the influencers weren’t real — which may differ from real-world browsing.
  • The data focused on Western audiences, so cultural responses may vary globally.

Connection isn’t about pixels. It’s about presence.

Remember, you don’t need your virtual influencers to be real — you just need them to feel real enough to care. And sometimes, a buzzing bee with a message can connect more deeply than a flawless digital face ever could.

Written by Nicole Powell on April 8th 2025

Futher reading

Strategy

Rethinking the Consumer Journey: Leveraging Neuromarketing Principles to Alter Consumer Perception

Imagine walking into a supermarket or department store. From the get-go, you’re greeted by an assortment of products made from different ingredients or materials. How do you go about choosing product…
🚀

For marketers, by marketers

Ready to enhance your portfolio by starting writing for x hungry marketers? Become an Author.